Case Study
Designed a calm, trustworthy Dental Health experience for one of Saudi Arabia's leading hospital networks.
Client
Al Hammadi Hospitals
Industries
Healthcare · Dental · Patient-facing web
Services offered
- · UX research & content strategy
- · Information architecture
- · Visual & interaction design
- · Bilingual (AR/EN) considerations
- · Design system handoff
A landing experience for Al Hammadi's Dental Health line — designed to help anxious patients understand procedures, see the work, and book a free consultation. Every section was modelled as a quiet, masked card so the imagery does the talking and the copy stays short.
01
Challenges
Al Hammadi wanted to bring its dental line online with a page that felt premium without feeling clinical. The site had to ease patient anxiety, surface procedures clearly, and convert browsers into free-consultation bookings — all while sitting inside a strict hospital brand system.
- · Patients arrived anxious, not informed — copy had to lead with reassurance, not specs.
- · Dental procedures are visually heavy; layout had to give imagery room without overwhelming.
- · Bilingual readiness for Arabic and English without two separate designs.
- · Booking had to feel like one tap, not a form.
02
How and what I helped with
I ran a short discovery with the clinical team, mapped the booking journey end-to-end, then designed a single landing surface built from masked cards. Each card carries one idea — a feature, a procedure, a CTA — sharing one continuous background image to feel like one calm room.
- · Discovery interviews with dentists and front-desk staff to learn the real patient script.
- · Information architecture across services, smile gallery and implant journey.
- · Bilingual-aware visual system: type ramp, motion, masked-card pattern.
- · Hand-off with annotated specs and a small component kit for the dev team.
03
Impact
- · Free-consultation bookings became the page's primary CTA — single-tap, persistent.
- · Average time-to-information on dental procedures dropped meaningfully in usability tests.
- · The masked-card pattern was adopted as the template for other Al Hammadi specialty pages.
“A calm, modern surface for a category most patients arrive at feeling anything but calm.”
Al Hammadi — Dental Health team
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